Waapy – WhatsApp Boardcast, Automation, Notification & Customer Service Software
Level Up Your WhatsApp Business Messaging
Automate your personalized blasting messages on WhatsApp according to your schedule.
Boost your sales and Support WhatsApp conversations with our AI chatbot and multi-users access
Waapy Family Product
- Multiple Users & Multiple WhatsApp Account
- Contact List Management
- API Features for 3rd Part Integration
- Webhook (To Accept Response)
- Bot Response
- Template MGT
- Campaign Creation
- Target Audiences
- Scheduled Message Dispatch
- Personalise Message
- Multimedia Content
- Reports Data Analytics
- Multiple Users & Multiple WhatsApp Account
- Multiple Agents
- Multiple Departments
- Contact Managements
- Auto Assign Agents
- Ticket Managements
- Multimedia Content Support
- Quick Answer
- Chat GPT Bot
- Dashboard Report
FAQ
1. What is Waapy Engage?
Waapy Engage is a WhatsApp marketing tool enabling business owners to send bulk personalized messages and automate the sending process using its schedule features.
2. What is Waapy Chat?
Waapy Chat empowers business owners to effectively delegate sales and support chats by enabling multiple users to access one WhatsApp number, while also offering the convenience of an integrated chatbot for automated replies.
3. Do I need to register a WhatsApp Cloud or Business API to use Waapy?
No you don’t need to register for a WhatsApp Cloud or Business API. Waapy allows users to connect with their existing WhatsApp app number, WhatsApp Business app number, or official WhatsApp Cloud API.
4. What is the cost of Waapy product?
Waapy offers a 14-day free trial period. After that, we have affordable monthly and annual subscription plans. Please consult our pricing table for more details.
5. How much does it cost to send a WhatsApp message using Waapy?
It’s free to send a WhatsApp message with Waapy if you’re connecting with your WhatsApp app or WhatsApp Business app. However, if you’re using the WhatsApp Cloud API, you can refer to the pricing chart provided by Meta here: https://developers.facebook.com/docs/whatsapp/pricing/
6. Can I send bulk WhatsApp messages without being blocked?
The answer is both yes and no. Meta advises against sending bulk WhatsApp messages to unknown contacts, as this can lead to your WhatsApp account being blocked if someone reports it.
7. Can I integrate my WhatsApp into other systems?
Absolutely!, Waapy provides an API that is ready to be integrated into any system. We also offer development solutions to assist you in the process.
8. What's the difference between WhatsApp app, WhatsApp Business app, and WhatsApp Cloud API?
These are three distinct applications. The WhatsApp app is primarily for individual use and lacks features like setting up stores, adding catalogs, and enabling auto-reply within the application. On the other hand, the WhatsApp Business app offers additional features for users, such as creating store profiles, sharing catalogs, advertising, and utilizing auto-reply functionality. WhatsApp Cloud API, however, does not provide an app itself. It is a paid service that users can subscribe to through Meta. Typically, business owners use WhatsApp Cloud API in conjunction with third-party software tools to perform more advanced WhatsApp activities like bulk messaging, automation, and chatbot implementation.
What Our Client Say About Our Product
Founder of Kraken Heist ExpertRead More
Such A Handful Application for My Business.
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Founder of Intan RadioRead More
Such A Handful Application for My Business.
As the owner of an electrical appliance store, keeping open lines of communication with customers is crucial in such a competitive market. But keeping up with WhatsApp messages solo while running daily operations was near impossible. I regularly missed important customer queries. My store employees helped field customer questions on WhatsApp. But having each use their personal phones wasn't sustainable long-term. I needed a centralised solution allowing us all swift access from anywhere. That's when I discovered Waapy Chat. Setting it up through my business WhatsApp number was seamless. Now all messaging flows through one place my entire team can monitor. Best of all, customers only have one contact - Intan Radio's WhatsApp.
As the owner of an electrical appliance store, keeping open lines of communication with customers is crucial in such a competitive market. But keeping up with WhatsApp messages solo while running daily operations was near impossible. I regularly missed important customer queries. My store employees helped field customer questions on WhatsApp. But having each use their personal phones wasn't sustainable long-term. I needed a centralised solution allowing us all swift access from anywhere. That's when I discovered Waapy Chat. Setting it up through my business WhatsApp number was seamless. Now all messaging flows through one place my entire team can monitor. Best of all, customers only have one contact - Intan Radio's WhatsApp.
Mr. Lim Sales & Operation Head of Napoleon PrintingRead More
My Customer Services Had Improved Drastically
Providing excellent customer service is critical in the printing industry. Yet communicating efficiently with clients was challenging when my colleagues messaged separately. Last time i need to inform my colleague from other department to text the customers separately for billing or other purpose, hence, customers was confused with 2 or more numbers from the same company text them. That changed when I discovered Waapy Chat. Now any staff can log in and chat through the same number from desktop or mobile and follow up with the customers. This create a seamless customer experience and ease our internal communication process and lesser error too. On our end, workflows improved drastically.
Providing excellent customer service is critical in the printing industry. Yet communicating efficiently with clients was challenging when my colleagues messaged separately. Last time i need to inform my colleague from other department to text the customers separately for billing or other purpose, hence, customers was confused with 2 or more numbers from the same company text them. That changed when I discovered Waapy Chat. Now any staff can log in and chat through the same number from desktop or mobile and follow up with the customers. This create a seamless customer experience and ease our internal communication process and lesser error too. On our end, workflows improved drastically.
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