WaaPY – WhatsApp Boardcast, Automation, Notification & Customer Service Software
Level Up Your WhatsApp Business Messaging
Automate your personalized blasting messages on WhatsApp according to your schedule.
Boost your sales and Support WhatsApp conversations with our AI chatbot and multi-users access
WaaPY Family Product
- Multiple Users & Multiple WhatsApp Account
- Contact List Management
- API Features for 3rd Part Integration
- Webhook (To Accept Response)
- Bot Response
- Template MGT
- Campaign Creation
- Target Audiences
- Scheduled Message Dispatch
- Personalise Message
- Multimedia Content
- Reports Data Analytics
- Multiple Users & Multiple WhatsApp Account
- Multiple Departments
- Contact Managements
- Auto Assign Agents
- Ticket Managements
- Multimedia Content Support
- Quick Reply with Multimedia
- ChatGPT Bot
- Auto Follow Up
- Schedule Sending
- Dashboard Report
- API Ready
- Voice to Text
FAQ
1. What is WaaPY Engage?
WaaPY Engage is a WhatsApp marketing tool enabling business owners to send bulk personalized messages and automate the sending process using its schedule features.
2. What is WaaPY Chat?
WaaPY Chat empowers business owners to effectively delegate sales and support chats by enabling multiple users to access one WhatsApp number, while also offering the convenience of an integrated chatbot for automated replies.
3. Do I need to register a WhatsApp Cloud or Business API to use Waapy?
No you don’t need to register for a WhatsApp Cloud or Business API. WaaPY allows users to connect with their existing WhatsApp app number, WhatsApp Business app number, or official WhatsApp Cloud API.
4. What is the cost of WaaPY product?
WaaPY offers a 14-day free trial period. After that, we have affordable monthly and annual subscription plans. Please consult our pricing table for more details.
5. How much does it cost to send a WhatsApp message using WaaPY?
It’s free to send a WhatsApp message with WaaPY if you’re connecting with your WhatsApp app or WhatsApp Business app. However, if you’re using the WhatsApp Cloud API, you can refer to the pricing chart provided by Meta here:
https://developers.facebook.com/docs/whatsapp/pricing/
6. Can I send bulk WhatsApp messages without being blocked?
The answer is both yes and no. Meta advises against sending bulk WhatsApp messages to unknown contacts, as this can lead to your WhatsApp account being blocked if someone reports it.
7. Can I integrate my WhatsApp into other systems?
Absolutely!, WaaPY provides an API that is ready to be integrated into any system. We also offer development solutions to assist you in the process.
8. What's the difference between WhatsApp app, WhatsApp Business app, and WhatsApp Cloud API?
These are three distinct applications. The WhatsApp app is primarily for individual use and lacks features like setting up stores, adding catalogs, and enabling auto-reply within the application. On the other hand, the WhatsApp Business app offers additional features for users, such as creating store profiles, sharing catalogs, advertising, and utilizing auto-reply functionality. WhatsApp Cloud API, however, does not provide an app itself. It is a paid service that users can subscribe to through Meta. Typically, business owners use WhatsApp Cloud API in conjunction with third-party software tools to perform more advanced WhatsApp activities like bulk messaging, automation, and chatbot implementation.
What Our Client Say About Our Product
Industry: Electronics and Home Appliance Retail
Such A Handful Application for My Business.
Since adopting WaaPY Chat, managing our customer inquiries has never been easier. The WhatsApp Shared Inbox allows our team to collaborate seamlessly, ensuring faster response times and improved customer satisfaction. With WaaPY Engage, we’ve streamlined our outreach efforts through WhatsApp Blasting, sending targeted updates and promotions quickly and effectively. These tools have not only enhanced our efficiency but also strengthened our engagement with customers. The platform is intuitive, and the WaaPY team has provided excellent support throughout. We’re thrilled with the results and highly recommend their solutions to any business looking to improve communication and customer engagement.
Since adopting WaaPY Chat, managing our customer inquiries has never been easier. The WhatsApp Shared Inbox allows our team to collaborate seamlessly, ensuring faster response times and improved customer satisfaction. With WaaPY Engage, we’ve streamlined our outreach efforts through WhatsApp Blasting, sending targeted updates and promotions quickly and effectively. These tools have not only enhanced our efficiency but also strengthened our engagement with customers. The platform is intuitive, and the WaaPY team has provided excellent support throughout. We’re thrilled with the results and highly recommend their solutions to any business looking to improve communication and customer engagement.
Industry: Business Software Solutions
In the business software solutions industry, effective communication is key to managing client relationships. WaaPY Chat has been a game-changer for our team at E Soft Business Solution. Its WhatsApp Shared Inbox with group chat functionality has made it easy for us to collaborate internally and respond to client inquiries efficiently.
With WaaPY Engage, we’ve streamlined our outreach efforts through WhatsApp Blasting, allowing us to share updates, promotions, and announcements with our clients effortlessly. These tools have greatly enhanced both our operational efficiency and customer engagement.
The platform is intuitive, and the Waapy team has provided excellent support throughout. We highly recommend their solutions to any business looking to optimize their communication strategies.
With WaaPY Engage, we’ve streamlined our outreach efforts through WhatsApp Blasting, allowing us to share updates, promotions, and announcements with our clients effortlessly. These tools have greatly enhanced both our operational efficiency and customer engagement.
Industry: Office Furniture
WaaPY Chat has completely transformed how we manage customer inquiries at MYND Furniture. The WhatsApp Shared Inbox feature allows our team to collaborate seamlessly, ensuring that every customer receives prompt and efficient service.
This centralized approach has not only improved our response times but also helped us maintain better communication with our customers. The platform is user-friendly, and the Waapy team has been incredibly supportive throughout.
We’re very pleased with the results and highly recommend WaaPY Chat to any business looking to streamline their customer service processes.
Industry: Construction & Hardware
WaaPY Chat has greatly improved how we manage customer inquiries at Timuran Setia Industri. The WhatsApp Shared Inbox ensures our team stays organized and responsive, allowing us to handle inquiries efficiently and maintain excellent customer service.
Additionally, WaaPY Engage has streamlined our outreach efforts with its WhatsApp Blasting feature, making it easy to share updates and promotions directly with our customers. These tools have enhanced both our communication and engagement.
The Waapy team has been incredibly supportive, making the setup and usage smooth and hassle-free. We highly recommend their solutions to businesses looking to improve communication and customer interactions.
Industry: Tile Restoration Specialist
WaaPY Chat has been an excellent addition to our operations at Dr Grout. The WhatsApp Shared Inbox has streamlined our communication, enabling our team to manage customer inquiries more efficiently and ensure no messages are missed.
The platform’s simplicity and functionality have made it easy for our team to collaborate and provide prompt responses to customers. The Waapy team has been highly supportive, ensuring a smooth implementation and addressing our needs quickly.
We’re delighted with the improvements in our communication processes and highly recommend WaaPY Chat to businesses looking to enhance their customer service.
Industry: Hair Salon
WaaPY Chat 的 WhatsApp 聊天机器人为 DIVA Hair Lounge Akardia 的客户服务带来了极大的提升。它能快速回复常见问题，大大简化了我们的预约流程，并确保客户能快速获取所需信息。
聊天机器人的高效性能为我们节省了时间，同时提升了客户满意度，让团队能更专注于提供卓越的沙龙服务。Waapy 团队在设置过程中给予了极大的支持，确保聊天机器人完全符合我们的需求。
我们对效果非常满意，强烈推荐 WaaPY Chat 给希望自动化并提升客户互动的企业。
Industry: Traditional Chinese Medicine
WaaPY Chat 的 WhatsApp 多人共享收件箱功能让我们普健中医中心的客户沟通变得更加高效。通过这个工具，我们的团队可以统一管理客户的咨询内容，快速响应，确保每一位客户都能获得及时和满意的服务体验。
这个平台操作简单、功能强大，团队的协作变得更加顺畅。感谢 Waapy 团队的帮助，让我们在短时间内成功实施这项工具，并持续提供支持。
WaaPY Chat 确实提升了我们的运营效率，帮助我们更好地满足客户的需求。
Industry: Accounting & Taxation Firm
WaaPY Chat’s WhatsApp Shared Inbox has made a significant difference in our operations at ANC Group. This tool allows our team to efficiently manage customer inquiries in one centralized platform, ensuring every query is addressed promptly. This streamlined approach has improved our team’s productivity and enhanced customer satisfaction.
The system is intuitive and easy to use, and the Waapy team provided excellent support during the setup process. It has undoubtedly brought noticeable improvements to our customer service efforts, making our team’s workflow smoother and more effective.
这个平台操作简单、功能强大，团队的协作变得更加顺畅。感谢 Waapy 团队的帮助，让我们在短时间内成功实施这项工具，并持续提供支持。
WaaPY Chat 确实提升了我们的运营效率，帮助我们更好地满足客户的需求。
Industry: 3C Technology Supplier
WaaPY Engage’s WhatsApp Blasting feature has been an incredible asset for our marketing campaigns at Bizcode Asia. It allows us to send updates, event announcements, and promotions directly to our dealers quickly and effectively. This direct communication method has helped us strengthen client relationships and ensure they stay informed.
The system is user-friendly and perfectly aligns with our marketing needs. The Waapy team provided professional support throughout the implementation process, ensuring the tool was tailored to our requirements. It’s been a great addition to our business strategy, delivering impactful results.
Industry: Timber Supplier Malaysia
WaaPY Chat’s WhatsApp Shared Inbox has been a valuable addition to our operations at PalletXPert. It allows our team to manage customer inquiries efficiently in one centralized platform, ensuring no messages are missed and that every customer receives a timely response.
The user-friendly interface makes it easy for our team to collaborate and provide excellent customer service. The support from the Waapy team during the implementation process has been outstanding, ensuring a smooth setup and seamless integration into our workflow.
This tool has truly streamlined our communication processes, allowing us to serve our customers more effectively.
Industry: Real Estate
WaaPY Chat has been a fantastic tool for improving our customer communication at Zeon Properties. The WhatsApp Shared Inbox allows our team to stay organized and respond to inquiries efficiently, ensuring our clients receive the attention they deserve.
Additionally, the chatbot feature has streamlined the handling of common queries, providing instant responses to clients even outside of business hours. This automation has saved us time while enhancing the customer experience.
The Waapy team has been highly supportive, ensuring the system fits seamlessly into our daily operations. These tools have made a noticeable difference in how we engage with our clients.
Industry: Loyalty Programs & Marketing Software Solutions Provider
As a WaaPY solutions partner, Interactive Rewards Sdn. Bhd. has witnessed the tremendous impact WaaPY Chat and its suite of tools can have on businesses. The platform's WhatsApp Shared Inbox, Blasting, and Chatbot features have helped our clients significantly improve their customer communication and engagement.
The seamless integration and intuitive user interface make WaaPY’s solutions a perfect fit for a wide range of industries. We’ve seen first-hand how these tools enhance operational efficiency and customer satisfaction.
Working closely with the Waapy team has been a great experience. Their ongoing support and expertise have been invaluable as we continue to introduce WaaPY solutions to our clients.
Industry: Mobile Phone Wholesale
WaaPY Chat’s WhatsApp Shared Inbox has greatly improved the way we manage customer interactions at Mobile Wholesale City. This feature has enabled our team to collaborate efficiently, ensuring that every inquiry is addressed promptly and professionally.
With WaaPY Chat, we can manage multiple conversations simultaneously and keep track of all messages in one place, reducing response time and improving overall customer service. The platform is user-friendly and easy to integrate into our existing operations.
The Waapy team has been incredibly supportive, making the setup process seamless. We’ve seen a noticeable improvement in customer satisfaction and communication efficiency.
Industry: E-Commerce and Logistics
WaaPY Chat’s WhatsApp Shared Inbox has been a game-changer for BuyMall. It has streamlined our communication processes, allowing our team to handle customer inquiries more effectively and respond to messages without delay.
The centralized inbox ensures that no customer message is overlooked, which has significantly improved our service quality. The platform is intuitive and easy to use, making it a seamless addition to our daily operations.
The support provided by the Waapy team during the setup and beyond has been exceptional, ensuring that the system works perfectly for our needs. It has been a valuable tool for enhancing our customer engagement.