Waapy – WhatsApp Boardcast, Automation, Notification & Customer Service Software
Improved Customer Engagement
Businesses can reach their customers where they are most active and engaged, leading to higher response rate and increase customer satisfaction.
Secure and Reliable
WhatsApp Business API is secure and reliable, ensuring that businesses can trust the platform with their customer data and communication.
Personalised Communication
Businesses can send personalized messages to their customers, helping to build stronger relationships and brand loyalty.
Enhanced Efficiency
With messaging templates and automated messaging, businesses can streamline their communication processes and save time and resources.
Increased Reach
WhatsApp has over 2 billion active users worldwide, making it a powerful channel for businesses to reach and engage with customers globally.
Automated Messaging
WhatsApp business automated messaging allows businesses to set up pre-written messages to be sent automatically in response to specific triggers or events. This can save time and improve response times, leading to better customer satisfaction.
Chatbots
With WhatsApp-enabled chatbot, businesses can program the common answer and questions in the system to automate the conversion. It can help businesses respond to customer inquiries quickly and efficiently, freeing up human agents to focus on more complex tasks.
Message Templates
Message templates are pre-approved message formats that businesses can use to send specific types of messages, such as appointment reminders or shipping notifications. This helps businesses stay compliant with WhatsApp's policies and ensures that messages are delivered quickly and reliably.
One Account with Multiaccess
Multiaccess account that improves the teamwork capabilities.
Data Visualisation
Easy and fast decision making with data visualisation.
