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WaaPY – WhatsApp Broadcast, Automation, Notification & Customer Service Software

Latest Blogs

whatsapp passkey protection

WhatsApp has begun requiring a passkey to link new devices on some accounts — and if your business runs WhatsApp...

Telegram vs WhatsApp Business API comparison for business messaging
An honest Telegram vs WhatsApp Business API comparison — real Malaysian costs, the limits neither side advertises, and why most...
WhatsApp Business app vs API — when to upgrade
An honest comparison of the WhatsApp Business app and the Business API — the six signals you have outgrown the...
WhatsApp Business API pricing in Malaysia 2026 — marketing RM0.3467, utility RM0.0564, service replies free
What WhatsApp Business API actually costs in Malaysia in 2026 — real RM rates per message category, three worked monthly...

The Problem: “It Felt Like a Bot” Six months ago, our WhatsApp chatbot was functional. It answered FAQs. It routed...

As customer communication increasingly shifts to messaging apps, businesses are encountering a new challenge: how to handle complex support issues...